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    Politique de retour prolongée

    Les articles achetés entre le 1er et le 25 décembre 2022 peuvent être retournés jusqu'au 31 janvier 2023. Pour en savoir plus sur les modalités de retour de votre commande, cliquez ici.

    Horaires d'ouverture du Service Client

    En raison des vacances de Noël, nos heures d'ouverture pour les semaines à venir varient. Consultez les heures d'ouverture correctes ci-dessous. Nous ne pourrons pas prendre d'appels pendant les heures de fermeture mais vous pouvez bien sûr toujours nous envoyer un e-mail et nous vous répondrons dans les plus brefs délais.

    23/12: 08.00 – 16.00 CET
    24/12: Fermé
    25/12: Fermé
    26/12: Fermé
    27/12: 08.00 – 17.00 CET
    28/12: 08.00 – 17.00 CET
    29/12: 08.00 – 17.00 CET
    30/12: 08.00 – 17.00 CET
    31/12: Closed
    6/1: Fermé

    Livraisons avant Noël et le Nouvel An
    Austria

    UPS: Orders must be placed by 2022-12-16 for delivery before December 24.
    DHL Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    UPS: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Belgium

    UPS: Orders must be placed by 2022-12-16 for delivery before December 24.
    DHL Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    UPS: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Bulgaria

    DHL-Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    DHL-Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Canada

    FedEx Economy: Orders must be placed by 2022-12-15 for delivery before December 24.
    FedEx Priority: Orders must be placed by 2022-12-19 for delivery before December 24.

    FedEx Economy: Orders must be placed by 2022-12-23 for delivery before December 31.
    FedEx Priority: Orders must be placed by 2022-12-27 for delivery before December 31.

     
    Croatia

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Czech Republic

    DHL Parcel: Orders must be placed by 2022-12-16 for delivery before December 24.
    DHL Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    DHL Parcel: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Cyprus

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Denmark

    Orders must be placed by 2022-12-19 for delivery before December 24.

    Orders must be placed by 2022-12-27 for delivery before December 31.

     
    Estonia

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Finland

    Orders must be placed by 2022-12-19 for delivery before December 24.

    Orders must be placed by 2022-12-27 for delivery before December 31.

     
    France

    Fedex Exonomy: Orders must be placed before 2022-12-15 for delivery before December 24.
    DHL Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    Fedex Economy: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2022-12-29 for delivery before December 31.

    .

     
    Germany

    DHL Standard: Orders must be placed by 2022-12-20 for delivery before December 24.
    UPS: Orders must be placed by 2022-12-16 for delivery before December 24.
    DHL Express:  Orders must be placed by 2022-12-22 for delivery before December 24.

    DHL: Standard Orders must be placed by 2022-12-27 for delivery before December 31.
    UPS: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Great Britain

    Orders must be placed before 2022-12-15 for delivery before December 24.

    Orders must be placed by 2021-12-23 for delivery before December 31.

     
    Greece

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Hungary

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Ireland

    FedEx Economy: Orders must be placed by 2022-12-16 for delivery before December 24.
    DHL Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    Fedex Economy: Orders must be placed by 2021-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Italy

    FedEx Economy: Orders must be placed by 2022-12-15 for delivery before December 24.
    DHL Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    FedEx Economy: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Latvia

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Lithuania

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Luxembourg

    UPS: Orders must be placed by 2022-12-16 for delivery before December 24.
    DHL Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    UPS: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2020-12-29 for delivery before December 31.

     
    Malta

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Monaco

    Orders must be placed by 2022-12-15 for delivery before December 24.
    Orders must be placed by 2022-12-23 for delivery before December 31.

     
    Netherlands

    UPS: Orders must be placed by 2022-12-16 for delivery before December 24.
    DHL Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    UPS: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Norway

    Orders must be placed by 2022-12-19 for delivery before December 24.

    Orders must be placed by 2022-12-27 for delivery before December 31.

     
    Poland

    UPS: Orders must be placed by 2022-12-16 for delivery before December 24.
    DHL-Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    UPS: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL-Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Portugal

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Romania

    Orders must be placed by 2022-12-22 for delivery before December 24.

    Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Russia

    Due to the cirumstances in Russia we can currently not deliver your package to Russia

     
    Slovakia

    DHL Standard: orders must be placed by 2022-12-16 for delivery before December 24.
    DHL Express: orders must be placed by 2022-12-22 for delivery before December 24.

    DHL Standard: orders must be placed by 2022-12-27 for delivery before December 31.
    DHL Express: orders must be placed by 2022-12-29 for delivery before December 31.

     
    Slovenia

    DHL Standard: orders must be placed by 2022-12-16 for delivery before December 24.
    DHL Express: orders must be placed by 2022-12-22 for delivery before December 24.

    DHL Standard: orders must be placed by 2022-12-27 for delivery before December 31.
    DHL Express: orders must be placed by 2021-12-29 for delivery before December 31.

     
    Spain

    Fedex Economy: Orders must be placed by 2022-12-15 for delivery before December 24.
    DHL Express: Orders must be placed by 2022-12-22 for delivery before December 24.

    Fedex Economy: Orders must be placed by 2022-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2022-12-29 for delivery before December 31.

     
    Sweden

    Orders must be placed by 2022-12-20 for delivery before December 24.

    Orders must be placed by 2022-12-27 for delivery before December 31.

     
    Switzerland

    FedEx Economy: Orders must be placed by 2022-12-15 for delivery before December 24.
    Orders must be placed by 2022-12-23  for delivery before December 31.

     
    United States

    FedEx Economy: Orders must be placed before 2022-12-15 for delivery before December 24.
    FedEx Priority: Orders must be placed before 2022-12-19 for delivery before December 24.

    FedEx Economy: Orders must be placed before 2022-12-23 for delivery before December 31.
    FedEx Priority: Orders must be placed before 2022-12-27 for delivery before December 31.

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