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    Prodloužená politika vrácení

    Položky zakoupené mezi 23. listopadem a 25. prosincem lze vrátit do 9. ledna 2022. Přečtěte si více o tom, jak vrátit objednávku zde.

    Delivery before Christmas and New Years Eve
    Austria

    UPS: Orders must be placed by 2021-12-17 for delivery before December 24.
    DHL: Express: Orders must be placed by 2021-12-21 for delivery before December 24.

    UPS: Orders must be placed by 2021-12-23 for delivery before January 31.
    DHL Express: Orders must be placed by 2021-12-27 for delivery before January 31.

    Belgium

    UPS: Orders must be placed by 2021-12-17 for delivery before December 24.
    DHL Express: Orders must be placed by 2021-12-21 for delivery before December 24.

    UPS: Orders must be placed by 2021-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2021-12-27 for delivery before December 31.

    Bulgaria

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Canada

    Orders must be placed before 2021-12-14 for delivery before December 24.

    Orders must be placed before 2021-12-20 for delivery before December 31.

    Croatia

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Czech Republic

    DHL Parcel: Orders must be placed by 2021-12-17 for delivery before December 24.
    DHL Express: Orders must be placed by 2021-12-21 for delivery before December 24.

    DHL Parcel: Orders must be placed by 2021-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2021-12-27 for delivery before December 31.

    Cyprus

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Denmark

    Orders must be placed by 2021-12-20 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Estonia

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Finland

    Orders must be placed by 2021-12-19 for delivery before December 24.

    Orders must be placed by 2021-12-26 for delivery before December 31.

    France

    Fedex Orders must be placed before 2021-12-14 for delivery before December 24.
    DHL Express Orders must be placed by 2021-12-21 for delivery before December 24.

    Fedex Orders must be placed by 2021-12-21 for delivery before December 31.
    DHL Express Orders must be placed by 2021-12-27 for delivery before December 31.

    .

    Germany

    DHL Standard Orders must be placed by 2021-12-17 for delivery before December 24.
    UPS Orders must be placed by 2021-12-17 for delivery before December 24.
    DHL Express Orders must be placed by 2021-12-21 for delivery before December 24.

    DHL Standard Orders must be placed by 2021-12-23 for delivery before December 31.
    UPS Orders must be placed by 2021-12-23 for delivery before December 31.
    DHL Express Orders must be placed by 2021-12-27 for delivery before December 31.

    Great Britain

    Orders must be placed before 2021-12-14 for delivery before December 24.

    Orders must be placed by 2021-12-21 for delivery before December 31.

    Greece

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Hungary

    DHL Standard Orders must be placed by 2021-12-17 for delivery before December 24.
    DHL Express Orders must be placed by 2021-12-21 for delivery before December 24.

    DHL Standard Orders must be placed by 2021-12-23 for delivery before December 31.
    DHL Express Orders must be placed by 2021-12-27 for delivery before December 31.

    Ireland

    Fedex: Orders must be placed by 2021-12-14 for delivery before December 24.
    DHL Express: Orders must be placed by 2021-12-20 for delivery before December 24.

    Fedex: Orders must be placed by 2021-12-21 for delivery before December 31.
    DHL Express: Orders must be placed by 2021-12-27 for delivery before December 31.

    Italy

    Fedex: Orders must be placed by 2021-12-14 for delivery before December 24.
    DHL Express: Orders must be placed by 2021-12-20 for delivery before December 24.

    Fedex: Orders must be placed by 2021-12-21 for delivery before December 24.
    DHL Express: Orders must be placed by 2021-12-27 for delivery before December 24.

    Latvia

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Lithuania

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Luxembourg

    UPS: Orders must be placed by 2021-12-17 for delivery before December 24.
    DHL Express: Orders must be placed by 2020-12-21 for delivery before December 24.

    UPS: Orders must be placed by 2021-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2020-12-27 for delivery before December 31.

    Malta

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Netherlands

    UPS: Orders must be placed by 2021-12-12 for delivery before December 24.
    DHL Express: Orders must be placed by 2021-12-21 for delivery before December 24.

    UPS: Orders must be placed by 2021-12-23 for delivery before December 31.
    DHL Express: Orders must be placed by 2021-12-27 for delivery before December 31.

    Norway

    Orders must be placed by 2021-12-17 for delivery before December 24.

    Orders must be placed by 2021-12-23 for delivery before December 31.

    Poland

    UPS: Orders must be placed by 2021-12-17 for delivery before December 24.
    Fedex: Orders must be placed by 2021-12-21 for delivery before December 24.

    UPS: Orders must be placed by 2021-12-23 for delivery before December 31.
    Fedex: Orders must be placed by 2021-12-27 for delivery before December 31.

    Portugal

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Romania

    Orders must be placed by 2021-12-21 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Russia

    Orders must be placed by 2021-12-17 for delivery before December 24.

    Orders must be placed by 2021-12-27 for delivery before December 31.

    Slovakia

    DHL Standard: orders must be placed by 2021-12-17 for delivery before December 24.
    DHL Express: orders must be placed by 2021-12-21 for delivery before December 24.

    DHL Standard: orders must be placed by 2021-12-23 for delivery before December 31.
    DHL Express: orders must be placed by 2021-12-27 for delivery before December 31.

    Slovenia

    DHL Standard: orders must be placed by 2021-12-17 for delivery before December 24.
    DHL Express: orders must be placed by 2021-12-21 for delivery before December 24.

    DHL Standard: orders must be placed by 2021-12-23 for delivery before December 31.
    DHL Express: orders must be placed by 2021-12-27 for delivery before December 31.

    Spain

    Fedex: Orders must be placed by 2021-12-14 for delivery before December 24.
    DHL Express: Orders must be placed by 2021-12-20 for delivery before December 24.

    Fedex: Orders must be placed by 2021-12-21 for delivery before December 31.
    DHL Express: Orders must be placed by 2021-12-27 for delivery before December 31.

    Sweden

    Orders must be placed by 2020-12-20 for delivery before December 24.

    Orders must be placed by 2020-12-27 for delivery before December 31.

    Switzerland

    Orders must be placed by 2020-12-16 for delivery before December 24.

    Orders must be placed by 2020-12-23 for delivery before December 31.

    United States

    Orders must be placed before 2021-12-14 for delivery before December 24.

    Orders must be placed before 2021-12-20 for delivery before December 31.

    Zákaznický servis – Otevírací doba

    Vzhledem k vánočním svátkům se naše otevírací doba v následujících týdnech bude lišit. Aktuální otevírací dobu najdete níže. V těchto časech bohužel nejsme schopni přijímat telefonní hovory, ale můžete samozřejmě poslat e-mail a my vám odpovíme, jakmile se vrátíme.

    23/12: 08:00 – 13:00 CET
    24/12: Zavřeno
    25/12: Zavřeno
    26/12: Zavřeno
    27/12: 08.00 – 17.00 CET
    28/12: 08.00 – 17.00 CET
    29/12: 08.00 – 17.00 CET
    30/12: 08.00 – 17.00 CET
    31/12: Zavřeno
    6/1: Zavřeno

     

    Ikona pokroku