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  • Returns

    We offer a return period of 14 days from the day you recieve your package. The product has to be returned in the original Vagabond box and any damage may cause a charge up to 100%, depending on the damage. Our return policy does not apply to shoe care and soles. These items cannot be returned and refunded.

    Please follow these simple steps:

    1. Fill out the return form and state the reason of return. Pack the item inside the original Vagabond box. Put the items inside a larger box and seal it. In order for us to verify your return, always include the receipt you recieved with the original shipment.

    2. Place the return label you received with the package on the box. If you somehow lost the return label, please contact Customer Care: e-store@vagabond.com (English and Swedish speaking) and we will send you a new.

    3. Leave your package at the nearest Postnord service point. Find your nearest: postnord.se, postnord.fi, postnord.dk. Always save the receipt from the service point as this is your proof of return.

    Your package will now be sent back to Vagabond (may take up to 6 days). When your return arrives at our warehouse it will be handled within 24 hours (working days). You can follow your return at: postnord.se, postnord.fi, postnord.dk.