Hermine Ballerinas

Dear Ker. Thank you for your review. We're sorry to hear that the leather feels stiff. As leather is a natural material, it can take a little time to soften and adapt to your feet. We hope the shoes become more comfortable with wear.

Dear Luisa! Thank you for your feedback. We're sorry to hear that the size recommendation did not work out as expected for you. While our size guide is designed to help, fit can vary depending on foot shape and individual preferences. We appreciate your comments and understand the frustration of having to return an item when trying to make a more sustainable purchase.

Hi Lisa! We apologize for the inconvenience you've experienced with your orders. Quality control is crucial for us, and we're disappointed to hear that the products you received didn't meet your expectations. We understand how frustrating it can be to receive items with flaws. Human errors can sometimes occur despite our best efforts to ensure quality, but we're committed to addressing any issues promptly. If you're willing to give us another chance, please reach out, and we'll do our best to make things right for you. Best regads, Vagabond Shoemakers